Deployment Engineer

Location:

Marin (South Novato), California

ClairMail is looking for a Deployment Engineer capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types – known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

This position reports to the ClairMail Deployment Manager in the Products and Services Group, responsible for deployment of ClairMail services and software into Financial Institution environments.

Deployment Engineer

A position within the Products and Services Group, the Deployment Engineer works closely with other members of the Products and Services Group and other functional groups within the Products and Services Group and ClairMail as a whole, the Deployment Engineer provides technical expertise in deploying the ClairMail appliance and software solution into banking and Financial Institution production environments along with special projects as assigned.

JOB RESPONSIBILITIES:

• Provide basic to intermediate technical production/applications support and assistance for Financial Institutions – Financial Institutions Enterprise class customers.
• Gather information, pose workarounds, carry out necessary research, and provide an in-depth analysis to resolve production/application issues, customer requests and inquiries, escalating to senior Products and Services management, and if necessary to Product Development, Sales and Product Management.
• When the opportunity presents itself and it is appropriate, works with a team or individually, to educate and empower the customer to understand how to perform tasks and investigations on their own.
• Provide severity and scope analysis of issues, inquiries and requests; maintaining ownership until resolution.
• Will provide a concrete explanation of resolutions to issues, inquiries and requests to Financial Institutions Enterprise class customers. These contacts will range from technical to those of an executive level within their organization.
• Provides feedback and shapes production support procedures, policies and documentation where none exist or where they are stale and need to be updated.
• Efficiently organizes and addresses multiple production issues, customer requests and inquiries from several sources, delegating when appropriate. The sources of which would be phone conversations, email, paging system, Instant Messenger chat, or face-to-face conversations.

JOB REQUIREMENTS:

• Is self motivated; will work well autonomously and within a team environment.
• Needs to be able to work in a high pace, high stress environment.
• Requires a working knowledge of trouble-shooting and problem resolution methodologies and also have the ability to develop, in a short period of time, intermediate working knowledge of company applications, production support policies and procedures.
• Ability to work multiple tasks simultaneously to completion.
• Must have intermediate working knowledge of UNIX/Linux, scripting, and XML.
• Must have a basic understanding of computer networking and network protocols, such as FTP, telnet, HTTP(S), and SSH; proxies; and firewalls.
• Must have a basic understanding of relational database concepts such as table joins, indexes, data types, etc.
• A strong dedication to World Class Customer Service, strong management skills and hands-on capabilities.
• Ability to travel as required, approximately 10-20%

EXPERIENCE

• A Degree in the Computer Science, or Information Technology discipline.
• A minimum of 6 years experience in a highly technical customer service role with a strong understanding of customer service principles.
• Professional Services in large scale infrastructure deployments.
• In the Financial industry.
• Experience with Messaging and, or, IVR platforms is a huge plus.

To apply for this position, email your resume to careers@clairmail.com.

Director Business Development

Location:

Marin (South Novato), California and Midwest

ClairMail is looking for a Director Business Development capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types – known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

The Director of Business Development will be responsible for pursuing new partnership opportunities in the financial services market. The role requires an ability to quickly understand new technologies and business models and be able to evaluate their relevance to ClairMail's technology and long term direction. The Director of Business Development will be expected to be the driving force behind establishing a win-win relationship between ClairMail and its partners and will utilize a wide set of ClairMail resources to achieve this goal.

Responsibilities:

The Director of Business Development will play an integral role in the success of the company. Specifically s/he will be responsible for:

• Analyzing the significant companies in the financial services market.
• Developing business cases for pursuing partnership opportunities; forecast potential revenue.
• Identifying potential business partnerships.
• Drive management team decisions.
• Lead deal execution.
• Developing the strategy and tactics for achieving a mutually beneficial partnership.
• Developing and maintaining strong relationships with executives across the partner company.
• Negotiating agreements.

Requirements:

• 5+ years progressively responsible strategic partnership management or business development experience.
• Experience in the financial services industry with particular emphasis on retail banking and payments.
• Experience with enterprise software and wireless communications.
• Ability to work in a dynamic, entrepreneurial organization, in both a team and independent environment.
• Self-starter with ability to work in faced-paced environment.
• Excellent oral and written communication skills.
• Willingness to challenge the status quo to drive significant value for both ClairMail and its partners. Demonstrated track record and proven ability to negotiate and close partnership agreements. Strong quantitative and qualitative ability.
• Excellent interpersonal skills and partnership management skills.
• Proven track record of meeting revenue goals/targets.
• Bachelor's degree in business or related field required; MBA or equivalent work experience also required.
• Travel approximately 50%

To apply for this position, email your resume to careers@clairmail.com.

Java Developer

Location:

Marin (South Novato), California

ClairMail is looking for a Java Developer capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types – known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

JOB RESPONSIBILITIES:

If you're the developer type and like to work directly with real customers, this is the position for you. You'll split time between our offices in Marin and time on site with customers. You'll solve problems and you'll make everything ClairMail stands for come to life with our customers. There's nothing better than that.

JOB QUALIFICATIONS:

• BS in a technical discipline, preferably computer science, or equivalent experience
• 4+ years of experience in Object Oriented programming
• 3+ years developing Java based web applications using J2EE technologies
• Knowledge of SQL, HTML, JavaScript, XML, XSLT, Apache, Tomcat, Servlets, JSP
• Experience in development of web services (SOAP) is a plus
• Experience with Perl Scripting is a plus
• Experience in installation, configuration and maintenance of Web servers on both Linux and Windows operating systems
• Experience with a variety of enterprise applications (ERP, CRM, custom-built), and ability to learn other applications easily is a plus
• Understanding of TCP/IP networking, proxies and firewalls
• Strong analytical thinking ability, problem solving skills, and initiative
• Excellent research & troubleshooting skills
• Excellent organizational, communication (written and verbal) and interpersonal skills
• Like to travel (25-50%)
• Highly motivated -- never taken a prisoner in your life because it just wouldn't feel right.

To apply for this position, email your resume to careers@clairmail.com.

Network Administrator

Location:

Marin (South Novato), California

ClairMail is looking for a Network Administrator capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types – known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

ClairMail has an exceptional opportunity for a Network Administrator. Under the general direction of the IT Manager, you will be responsible for the development and ongoing support of Microsoft servers, server operating systems, data storage architecture, backup and recovery, security, and application software. This will have primary skill sets with Microsoft and lesser experience with Unix.

JOB RESPONSIBILITIES:

Primary:

• Participate as a member of a top Network Administration team responsible for operationally excellent administration of the Operations infrastructure required in a 24x7x365 environment.
• Requires ability and willingness to perform on-call duty on a rotational basis.
• Maintenance and upgrade of infrastructure elements.
• Very little travel may be required.

Secondary:

• Act as a key member on various projects (role could be support for either business or infrastructure projects in a variety of systems administrator tasks, including: configuring systems, installing software, providing guidance in technical meetings, defining standards, assisting/providing status updates, attending project meetings, and implementation of new features and tasks).
• Automation of repeatable work.

JOB REQUIREMENTS:

Primary:

• Minimum 3-5 years Windows Administration experience
• Degree in Related Field or equivalent experience. Certification may be required.
• Windows 2003 server (Active Directory, DNS, File/Print, DHCP, Security, Administration, VPN, ISS).
• Microsoft Windows XP.
• Exchange Server 2003.
• Workstation Support / Desktop Support (Tier Level 1, 2 or 3).
• Veritas/Symantec BackupExec.
• Symantec Corporate AntiVirus.
• Cisco network switches/routers.
• Network skills (LAN, WAN, VPN, VLAN, TCP/IP, DNS, DHCP, FTP, SSH).
• Dell/Compaq/HP/ Server hardware knowledge.
• Storage
• Unix, Linux, Debian, Redhat, a plus.

Secondary:

• Cross-platform Unix/Windows administration skills a plus.
• Experience with the following a plus:
  • VMWare
  • Blackberry
  • VOIP, Phone Systems
  • Disaster Recovery
• End-user and configuration experience with Network Management and Enterprise Monitoring tools, especially within a network operations center environment, a plus.

OTHER QUALIFICATIONS:

• Knowledge of networking fundamentals.
• Knowledge of VPN fundamentals.
• Flexible, adaptable, and able to manage multiple tasks in a dynamic, fast-paced environment.
• Strong oral and written communication skills.
• Good project management and organizational skills.
• Excellent customer service skills to work effectively with clients and vendors.
• Excellent documentation skills.
• Practical problem solving skills and solid trouble shooting skills a must.
• Ability to work well with other people in a team-oriented environment.
• Must be self motivated and work with minimal supervision on occasion.
• Must be able to set priorities and be flexible in a fast paced environment.
• Ability to train end users.

To submit a resume for consideration, please email careers@clairmail.com.

Project Manager

Location:

Marin (South Novato), California

ClairMail is looking for a Project Manager capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types – known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

This position assists the Vice President of Products and Services in setting and adhering to schedules, defining scope, staffing, estimating time and effort and reporting on attaining deployment milestones. . This person will assume supporting or lead responsibility for managing customer implementations or partner enablement of the ClairMail Financial Institutions mobile banking solution. Qualified candidate must have excellent communication skills and be capable of communicating verbally and in writing at all levels of the organization with partners, external customers, sales teams and internal product and development staff. Qualified candidate should possess a Bachelor's degree in Business Management, Information Technology or related field and 4-5 years experience. Knowledge of Jira, Microsoft Office (Word, Excel, PowerPoint) and MS Project is a must.

Job Responsibilities:

• Leading/participating in meetings at the operational and project level, and as required with customer's deployment team.
• Timely and accurate status reporting.
• Producing detailed project plans utilizing Microsoft Project, Jira as well as other project tools & techniques that will be used to successfully manage projects.
• Providing continuous feedback on project status and offer constructive options to ensure project continues to meet original expectations.
• Identify resources and/or schedule conflicts and changing of project scope.
• Communicate identification and resolution of business/project issues, as well as the monitoring, tracking and reporting on project deliverables to ensure adherence to project plans.
• Function as an escalation point to keep all parties aware of overall project impact in order to facilitate management decisions at the earliest possible time.

Job Requirements:

• 7-8 years of IT Project Management and/or Software Implementation experience (Agile a plus).
• PMP Certification
• Excellent communication and organization skills.
• Ability to multi-task and be flexible in ability to meet requests.
• Expert knowledge of MS Office.
• Advanced knowledge level of Microsoft Project.
• Efficient, fast-paced and high energy.

Experience in the following areas a plus:

• Professional Services in large scale infrastructure deployments
• Financial industry
• Messaging, IVR platforms

To apply for this position, email your resume to careers@clairmail.com.

QA Engineer

Location:

Marin (South Novato), California

ClairMail is looking for a QA Engineer capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types - known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

Primary Job Responsibilities:

A QA Engineer will play a key role in the testing of ClairMail system and its integration with complex enterprise applications. He/she will collaborate with Software Developers, Project Managers and Professional Services to:

• Analyze product requirements, create test plans, and identify deliverables.
• Execute testing tasks, including automation and report status, escalating issues as appropriate.
• Proactively solve problems and suggest process improvements.
• Identify project risks and recommend actions to minimize risk.

Job Requirements:

• BS/BA in Information Systems, Computer Science or related field.
• Strong written and verbal communication skills are essential.
• Demonstrated willingness and ability to learn quickly.
• Must be adept at working both as an individual and in groups in a dynamic, multi-tasking environment with rapid development life cycles.
• Basic Linux and Windows system administration skills.
• Proficiency in testing Web applications with comprehensive knowledge of browsers and user interface testing techniques.
• Experience testing Client/Server systems in complex enterprise environment.
• Familiarity with relational databases.
• Experience with automation and knowledge of scripting languages such as Perl, VBScript or similar.
• Knowledge of QA testing techniques to determine appropriate number of test iterations and apply risk-based testing concepts.
• Knowledge of SMPP and SMTP protocols is a plus.
• Familiarity with Java and XML is a plus.

To apply for this position, email your resume to eng-careers@clairmail.com.

QA Engineer – BlackBox and UI Automation

Location:

Marin (South Novato), California

ClairMail is looking for a QA Engineer capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types - known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

Primary Job Responsibilities:

A QA Engineer will play a key role in the testing of ClairMail system and its integration with complex enterprise applications. He/she will collaborate with Software Developers, Project Managers and Professional Services to:

• Analyze product requirements, create test plans, and identify deliverables.
• Monitor, create and maintain UI automation tests and test frameworks
• Proactively solve problems and suggest process improvements.
• Identify project risks and recommend actions to minimize risk.

Candidates must be equally eager to learn and to contribute. Candidates must also have a strong desire to build enterprise-class, high performance, high scale fault-tolerant and mission critical applications.

Job Requirements:

• BS/BA in Information Systems, Computer Science or related field.
• Strong written and verbal communication skills are essential.
• Demonstrated willingness and ability to learn quickly.
• Must be adept at working both as an individual and in groups in a dynamic, multi-tasking environment with rapid development life cycles.
• Experience with Linux and Windows.
• Experience with scripting languages such as Perl, VBScript or similar
• Experience with WinTask, QTP, VisualTest
• 3 or more years of experience in designing and building automation frameworks
• Familiarity with relational databases is a plus
• Familiarity with Java and XML is a plus

To apply for this position, email your resume to eng-careers@clairmail.com.

Sales Executive

Location:

North America (Regions Available: Texas, Chicago, Pennsylvania, California)

ClairMail is looking for an entrepreneurial, experienced Sales Executive to join the company's sales team and head up the US sales for our various North America Regions. This key-player will be capable of enabling a world-wide game change in customer interaction, initially deployed to the Financial Industry. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types – known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

JOB RESPONSIBILITIES:

The Sales Executive has field sales responsibility over a geographic territory, with quota and overall responsibility for selling to major Financial Service organizations, and closing major 7 figure contracts.

The Sales Executive is the focal point of technical responsibility within the Sales organization for strategic sales and customer engagements. The Sales Executive is expected to have complete product knowledge and ability, technical sales ability, and expert level (in-depth) networking engineering knowledge (including design and troubleshooting). The Sales Executive is the technical interface between the Sales organization and all other company departments.

The Sales Executive is responsible for opportunity qualification, product demonstrations, technical presentations, on-site product installation, training, and support, and coordination with post-sales services.

Duties and Responsibilities include:

• Exceeding Million+ Dollar Quota Obtainment
• Co-ordination of Account team resources and support
• Strategic Account Planning and Call Planning
• Utilization of planning tools and methodologies, updating and managing customer relationship management (CRM) tool
• Reporting to corporate Regional VP Enterprise Sales.

JOB QUALIFICATIONS:

• The ideal candidate will have 10+ years of selling million dollars, solution-based, enterprise platform software.
• A track record of meeting/exceeding million dollar sales quota, very comfortable working and communicating with C-level and senior executive prospects, customers, partners and within the corporate organization.
• Experience developing and closing multi million dollar deals involving the classic enterprise complex sell cycle, having built strong prospect and customer relationships at multiple levels within financial services organization (from CEO to IT influencer, for example).
• Excellent organizational, communication (written and verbal) and interpersonal skills
• Excellent presentation skills
• Successful track record of building strong prospect and customer relationships at multiple levels of a prospect organization (from CEO to IT influencer, for example).
• BS/BA + 10 years related enterprise selling experience.
• Strong analytical thinking ability, problem solving skills, and initiative
• Project management experience with proven ability to prioritize and multi-task in a dynamic, fast-paced environment is important.
• Prior experience developing mobility applications or familiarity with the mobility market place is a plus.
• Must have a strong work ethic and a desire to succeed. Tenacity, Passion, Persistence, and Integrity are all strongly desired character traits.
• Act as technical Account Manager for assigned customers.
• Perform technical presentations for customers, partners and prospects.
• Travel to customer sites for pre-sales evaluations, including installation and customization or upgrades of both hardware and software.
• Assist with the development of formal sales plans and proposals for assigned opportunities.
• Occasionally provide post-sales support and coordinate support with the Support organization.
• Provide on-site training to customers about use and administration of NetScaler products.
• Excellent written and verbal communication, listening, and strong presentation skills.
• Ability to work effectively and add value as a team member.
• Understanding and conversant about company, competitors, technologies, solutions, product strengths, weaknesses, opportunities and threats.
• Possess competitive knowledge including solution, technology and product offerings.
• Document future product needs and work with Product Management to facilitate enhancements if needed.
• Work with and train channel partner SE's to successfully complete product evaluations for customers.

The typical profile of the successful applicant would be a confident and committed individual with a demonstrable track record of consistently developing and delivering sales strategies in the mobile, software and/or financial services industry. The right candidate will be strongly self-motivated, innovative and an independent thinker who will bring an assertive style and individual approach to the development of this sales function.

Compensation will be comprised of a base salary, compensation based on achievement of metrics and an override on the telemarketing group's production. Our exciting and innovative environment, along with stock appreciation, high-end benefits (medical, dental, vision, 401k, "Cafeteria Plan", Life Insurance, Long and Short Term Disability) and generous compensation make ClairMail the perfect company to work for.

To submit a resume for consideration, please email careers@clairmail.com.

Senior Product Manager

Location:

Marin (South Novato), California

ClairMail is looking for a Senior Product Manager capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types – known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

The Senior Product Manager reports directly to ClairMail's Director of Product Management.

This job description reflects the general level and nature of the job. It is not intended to be all-inclusive.

Key Responsibilities:

• Collect, analyze, and document functional and technical software requirements
• Lead brainstorming/product design meetings
• Develop a clear and compelling case for all projects by creating and gaining a consensus for all business and product requirements documentation
• Lead cross-functional teams throughout the product development lifecycle, taking complete ownership of planning, execution, and delivery.
• Provide guidance and assistance to the development team by prioritizing ongoing change requests, feature requests, and bugs.
• Work closely with project teams and directly with customers and partners to ensure that product capabilities meet the needs of the marketplace.
• Development and communication of current and planned product release plans to all areas within the organization, and to external stakeholders.
• Conduct usability testing for consumer-facing products.
• Subject Matter Expert for the respective product.
• Meet regularly with all internal and external stakeholders.

Required Skills:

• At least 5 years of progressive experience in Business Analysis or Product Management.
• Demonstrated experience working with Software Architects, Developers, and QA Engineers.
• Must possess exceptional analytical and problem solving skills and have experience applying these skills to resolve issues.
• Must possess strong understanding of business principles, the financial drivers, and their impact on the bottom line.
• Must possess an understanding of various technical foundations and have significant exposure to system development and full product life-cycle methodologies.
• Proficient communicator in terms of both verbal and written communications. Note that candidate will be expected to present sample documentation during the interview process.
• Excellent interpersonal and communication skills.
• Ability to quickly learn new technologies and understand their impact on the automotive leads market.
• Self-Starter with ability to work in a fast-paced environment.

Preferred Experience / Background:

• Bachelor's or Master's in Computer Science or other Information Technology discipline.
• Demonstrated success in working in a dynamic, entrepreneurial organization, in both a team and independent environment.
• Professional experience in the Financial Services industry.
• Professional experience in Mobile Technology or Mobile Services.

Other:

• Occasional travel required

To apply for this position, email your resume to careers@clairmail.com.

Senior Software Engineer – Java Backend

Location:

Marin (South Novato), California

ClairMail is looking for a Senior Software Engineer capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types – known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

The Sr. Software Engineer – Java Backend will join our core server development team and lead the architecture, design and implementation of major backend functionality. The role entails full technical ownership of design, quality, scalability, robustness, and performance. This is a hands-on position.

Expertise:

Critical expertise are Java, Spring, Hibernate, and Oracle (or other enterprise DBMS), and experience in the design and optimization of large scale, fault-tolerant and high performance enterprise applications, on both application and database sides.

• Intimate knowledge and practice of Java and Object Oriented Design concepts with hands-on experience in:
  • Relational Database development – Oracle preferred
  • Multi threaded development
  • Security management
  • Spring
  • Hibernate
• Server-side Java development including J2EE technologies and XML, XML Schema, and SOAP
• Ability design and write robust, scalable, secure, efficient, and maintainable code
• Intimate with software development life-cycle, agile/iterative development process and test-driven methodology
• Demonstrated leadership capabilities, with a flexible, positive, can-do attitude
• Ability to write clear technical and design documents

Experience:

• Must have shipped at least one enterprise class product
• Strong academic background and track record as an individual technical contributor in Java/J2EE development
• BS in Computer Science with minimum 5 years of software development experience – MS Preferred
• Experience with financial institution development standards desirable

To apply for this position, email your resume to careers@clairmail.com.

Software Engineer – Entry Level or Intern

Location:

Marin (South Novato), California

ClairMail is looking for a Software Engineer capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types – known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

We are always looking to identify talented people, whether as intern or to join as entry level contributors. Candidates must be equally eager to learn and to contribute. Candidates must also have a strong desire to build enterprise-class, high performance, high scale fault-tolerant and mission critical applications.

Expertise:

Below is the list of the main components of our technology stack. Candidates are not expected to be familiar with all of them, but naturally the more, the better.

• Java, Java Server Pages (JSP)
• HTML, CSS, XML, XSLT
• Spring framework
• Hibernate
• Enterprise DBMS, Oracle, PostgreSQL, DB2
• Linux, and Apache Tomcat
• Junit
• Any other programming language or framework a plus: JavaScript, AJAX, Perl
• Familiarity with software development life-cycle, agile/iterative development process and test-driven methodology. Effective in working with QA, Documentation, and Technical Support
• Team player with flexible, positive, can-do attitude

Experience:

• Any software formally released will be a great plus
• Experience with enterprise class software highly desirable
• B.S. in Computer Science. MS preferred

To apply for this position, email your resume to eng-careers@clairmail.com.

Solution Architect

Location:

Marin (South Novato), California

ClairMail is looking for a Solution Architect capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types – known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

This position reports to the ClairMail Vice President of Products and Services and architects deployment of ClairMail services and software into Financial Institution environments.

This is a position within the Products and Services Group, the Solutions Architect works closely with other members of the Products and Services Group and other functional groups within the Products and Services organization and ClairMail as a whole.

Responsibilities:

• Design the implementation and integration of the ClairMail appliance and software solution into banking and FI production environments.
• The Solution Architect will work with the ClairMail team and the client to develop integrated technical solutions, system architecture, functional requirements, integration and test plans required for production use of the ClairMail solution.
• Coordinate necessary technical activity.
• Provides leadership and mentoring of Solution Engineers, Deployment Engineering and other technical leads across the organization.
• A strong dedication to World Class Customer Service, strong management skills and hands-on capabilities.
• Ability to travel as required, approximately 10-20%

Requirements:

• Solid experience leading a large enterprise project from concept to operations, working with customers at different levels including developers, product managers, operations, sales, business development and C-level executives .
• Strong working knowledge in mission-critical distributed messaging-intensive architectures (SOA, B2B, EAI) and issues related to messaging throughput, latency, scalability and reliability.
• Is self motivated; will work well autonomously and within a team environment.
• Needs to be able to work in a high pace, high stress environment.
• Requires a working knowledge of trouble-shooting and problem resolution methodologies and also have the ability to develop, in a short period of time, intermediate working knowledge of company applications, production support policies and procedures.
• Ability to work multiple tasks simultaneously to completion.
• Must have advanced working knowledge of UNIX/Linux, scripting, and XML.
• Must have a basic understanding of computer networking and network protocols, such as FTP, telnet, HTTP(S), and SSH; proxies; and firewalls.
• Must have a basic understanding of relational database concepts such as table joins, indexes, data types, etc.
• 5 years experience in big 5 Professional Services consulting in large scale infrastructure deployments to the Finance industry.
• 10-15+ years experience in architecture, development and operating mission critical enterprise solutions. A minimum of 5 years as a Senior Solution Architect producing business/technical strategy, solution and design papers that lead to an integrated solution.

Experience:

• A Degree in the Computer Science, or Information Technology discipline
• A minimum of 6 years experience in a highly technical customer service role with a strong understanding of customer service principles.
• Professional Services in large scale infrastructure deployments
• Financial industry
• Messaging, IVR platforms

To apply for this position, email your resume to careers@clairmail.com.

UI Engineer

Location:

Marin (South Novato), California

ClairMail is looking for a UI Engineer capable of enabling a world-wide change in customer interaction through mobile technology. ClairMail is the first and only mobile banking and payments solution that works on all mobile phones and supports 2-way customer interaction on all three mobile user interface types – known as the "2-way triple play." On one platform with a single implementation, the ClairMail System seamlessly and securely integrates with a financial institution's systems of record and provides financial institution customers with a comprehensive suite of customizable, real-time 2-way mobile banking and payments services.

The User Interface engineer will contribute to the design and implementation of the front end of our Java applications, both PC-based and mobile-based.

Expertise:

Critical expertise are Java, HTML, CSS, JSP and the Spring framework

• In-depth knowledge and hands-on experience with Java, Java Server Pages (JSP), HTML, CSS, XML, XSLT, Junit Spring framework.
• Experience in software development on Linux, and Apache Tomcat.
• Knowledge of PhotoShop, or equivalent, a big plus
• Hands-on knowledge and experience with JavaScript, AJAX, a plus
• Intimate with software development life-cycle, agile/iterative development process and test-driven methodology. Effective in working with QA, Documentation, and Technical Support
• Team player with flexible, positive, can-do attitude

Experience:

• Must have gone through a full UI development cycle from scratch - in particular, interfacing with graphic artists
• Must have shipped at least 2 releases
• Experience with enterprise class software highly desirable
• B.S. in Computer Science 3+ years of Java software development experience. MS preferred

To apply for this position, email your resume to eng-careers@clairmail.com.