Capabilities

The ClairMail System provides the out-of-the-box capabilities required to engage and interact with all financial services customers across the diverse landscape of carriers, mobile phones and customer preferences for interface and personalization. It enables financial institutions to quickly, easily and dramatically improve customers' experience and loyalty, reduce operating expenses and gain a competitive edge.

Additionally, due to the flexibility of the underlying mobile communication platform upon which is it built, the ClairMail System provides virtually unlimited customization potential. The solution can be tailored to meet the specific needs of financial institutions and their customers, leading to unrivaled opportunities for competitive differentiation and customer service.

The out-of-the-box capabilities of the ClairMail System include:

On-Demand Self-Service Account Management

• Activity inquiries
• Real-time and scheduled account transfers
• Payment initiation for bill pay
• Bank informational services (e.g. ATM locator)

Proactive Account Management

• Real-time and periodic notifications/alerts
• Transaction security verifications
• Multi-channel escalations

Proactive Payment Services

• GreenPayments
• Re-use of prior payment data
• Collections avoidance through payment ease
• Intelligent workflows and escalations