Services Overview

Clairmail offers a broad range of services which enable our clients to maximize their immediate and long-term return on investment from Clairmail's mobile banking and payments solution. Our services include: implementation, adoption and customer support. These services help to ensure that the Clairmail solution is implemented correctly, consumers find value and clients are equipped to resolve issues that may arise. Clairmail's depth of experience allows our clients to leverage existing industry best practices without the risk of doing it alone.

Implementation Services: Clairmail's implementation services team works closely our clients to assure that the Clairmail solution is installed and optimized to meet their business objectives. Having successfully deployed the Clairmail solution at numerous financial institutions of all sizes, Clairmail's experienced team of business and technology professionals utilize best practices throughout the implementation process to minimize impact on our client's existing ecosystem and maximize ROI.

Adoption Services: Clairmail's adoption services team works closely with our clients to ensure that there is a high customer efficacy. By utilizing best practices at every step of the process, we empower our clients to exceed their ROI targets by maximizing customer adoption and usage, increasing retention and decreasing the cost to service each account. Additionally, we help our clients to leverage the mobile channel to cross-sell products and increase the wallet share of each customer, resulting in new incremental revenue.

Customer Support Services: Clairmail's customer support team works closely with our clients to make certain the highest levels of satisfaction are met. Our experienced team relies on best practices to quickly address and resolve issues so that our clients' ROI targets are exceeded. This includes maximizing the performance of the Clairmail solution to ensure that the experiences of both our clients and their customers surpass all expectations.