Today's business and technology climate has disrupted customer relationships for financial institutions. This is making it harder to retain assets, acquire new customers, cross-sell products and mitigate fraud, while concurrently driving up the cost to service customers. But traditional interaction channels – including most mobile banking solutions – are initiated by customers, not financial institutions.
So how can financial institutions take control of their customer relationships?
The answer is the mobile channel. Mobile provides unprecedented coverage; 95 percent of bank customers own a mobile phone, which most people keep by their side 24x7. Mobile can deliver premier content to customers across multiple channels and is completely extensible across the financial institution.
But which solution will empower financial institutions to unlock 100 percent of the mobile phone's potential?
ClairMail delivers a complete, game-changing mobile banking solution that unlocks the mobile phone's full potential. Unlike traditional mobile banking solutions which are merely a "veneer" for online banking, ClairMail empowers financial institutions to unleash the ubiquitous, real-time and actionable nature of the mobile phone to take command of their customer interactions.
ClairMail enables financial institutions to lower costs, enhance acquisition, improve retention, reduce fraud and increase offer acceptance.
Optimizing Proactive Customer Touchpoints and Engagement
"We selected ClairMail because they offer a comprehensive, best-of-breed suite of mobile banking services."