Solutions Overview
Give financial institution customers direct access to accounts. Directly access customers.
The Potential:
Mobile phones are everywhere
With 238 million mobile U.S. subscribers - an astounding 79% penetration rate - mobile phones are more pervasive than the Internet and readily available at any time.
Optimizing mobile phones for customer interaction is a growing need to which financial institutions must respond. |
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The Problem:
Customer interaction channels work poorly on mobile phones
Customers are mobile, but customer interaction is not. Why? Because existing delivery channels - IVR, live agents and online - function poorly on mobile phones.
In addition, creating, deploying and supporting new software loaded onto customers' mobile phones is an operational nightmare. |
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The Solution:
Optimize any mobile phone for 2-way customer interaction
ClairMail's breakthrough platform and applications is the only solution that enables a secure, 2-way channel between mobile phones and financial institutions by using any phone's existing software and standard capabilities - including messaging, mobile Web and client applications.
ClairMail seamlessly integrates with a financial institution's systems of record with no downloading of new mobile phone software required. |
Customers proactively respond to actionable alerts, access balances, transfer funds, make payments and actively participate in achieving the highest level of account security.
Customers manage investments by accessing account information, buying and selling securities and authorizing and approving transactions.
Customers review account information, make secure payments and become personally involved in preventing fraud and identity theft.
Customers authorize payment, check order status, track shipments, opt-in to targeted marketing programs and other value-added account activities.
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